Shipping and Delivery Information
At Bradford Coins, we want to make ordering online and receiving your coins, bullion, banknotes, and collectables as simple and secure as possible. We carefully pack every order and keep you informed throughout the dispatch process.
We proudly serve collectors and investors right across the country with secure Australia-wide delivery, while offering a convenient Click and Collect service for our local customers in Cairns and Far North Queensland.
Free Express Shipping Australia-Wide
We use Australia Post to send eligible Australian orders. There is no extra express shipping charge for orders covered by our free shipping offer. Our premium shipping service includes:
- Free Express Shipping: Available on eligible Australian orders.
- Secure Delivery: Parcels are sent with Signature on Delivery for your peace of mind.
- Transit Insurance: Your order is fully insured while in transit.
- Australia-Wide Coverage: We deliver to most residential and business addresses across Australia.
- Parcel Tracking: Full visibility of your order after it has been dispatched.
Order Processing and Tracking
Once your payment is confirmed, our team immediately prepares your order for dispatch. Processing times may vary slightly based on stock availability and specific packing requirements.
We provide comprehensive tracking updates to help you follow your parcel's journey:
- Email Updates: We will email your tracking details the moment your parcel is dispatched.
- SMS Updates: You may also receive text updates from Australia Post if you provide a mobile number at checkout.
- Online Tracking: Use the tracking link in your dispatch email to check your parcel's progress directly with Australia Post, or use the Bradford Coins order tracking page where supported.
Estimated Express Delivery Times
Delivery times depend on your location, dispatch time, and Australia Post service conditions. The estimates below are a guide only and are not guaranteed delivery dates:
- Queensland (Brisbane): 1–3 business days
- New South Wales (Sydney): 2–3 business days
- Australian Capital Territory (Canberra): 2–3 business days
- Victoria (Melbourne): 1–3 business days
- South Australia (Adelaide): 2–3 business days
- Tasmania (Hobart): 1–3 business days
- Northern Territory (Darwin): 2–4 business days
- Western Australia (Perth): 2–4 business days
Delivery Delays: Some parcels may take longer to arrive, particularly during busy shopping periods, public holidays, severe weather events, or service disruptions. In rare cases, delivery may take up to 13 days. If your parcel is delayed, please check your tracking details or contact us for assistance.
Click and Collect in Cairns
Customers who prefer to collect their orders in person can select our Click and Collect service at checkout (when available). To ensure a smooth experience, please wait for our "Ready for Collection" email before travelling to the store. This ensures your items have been securely retrieved from our vaults and are ready for you when you arrive.
Visit Bradford Coins in Cairns
Local customers are always welcome! We invite you to drop into our Cairns store to collect your order, discuss your precious metal needs with our experienced team, or ask about unlisted inventory.
Important Information for Store Visitors: For safety and security reasons, valuable items (including gold and silver bullion, coins, banknotes, and jewellery) are not publicly displayed in our retail store. If you are looking for a specific product to view or purchase, we recommend browsing our online store or contacting us before your visit so our team can ensure the exact items are ready for you upon arrival.
Bradford Coins & Stamps
165 Bunda Street
Parramatta Park QLD 4870
Cairns, Queensland, Australia
Phone: (07) 4051 3784
Trading Hours
- Monday to Friday: 9:00 am – 5:00 pm
- Saturday: 9:00 am – 1:00 pm
- Sunday: Closed
Frequently Asked Questions (FAQ)
How much does shipping cost?
We offer free express shipping on eligible orders within Australia. Simply add your items to the cart and proceed to checkout to see if your order qualifies.
Is my order insured during delivery?
Yes. All eligible parcels sent via our shipping service include full transit insurance and require a Signature on Delivery, ensuring your valuable items reach you safely.
How long will my order take to arrive?
Once dispatched, most express orders arrive within 1 to 4 business days depending on your state and location. We will provide a tracking number so you can monitor your parcel's progress.
Can I pick up my online order in-store?
Yes! If you are located in or visiting Cairns, you can select Click and Collect at checkout. Please wait until you receive an email confirming your order is ready before visiting the store.