Click and Collect

Click and Collect at Bradford Coins in Cairns

Bradford Coins offers a secure and convenient Click and Collect service right here in Cairns, Queensland. You can shop online from the comfort of your home and collect eligible orders directly from our Parramatta Park store.

Our Click and Collect service makes it easy for locals across Far North Queensland to order physical precious metals, historic currency, and unique gifts, ensuring they are safely prepared for your arrival.

Shop Our Online Range For Local Pickup

You can use Click and Collect for a wide variety of items across our store, including:

How to Use Click and Collect

Follow these simple steps to order online and safely collect your purchase from our Cairns store:

  1. Choose your products: Browse our online store and add eligible items to your cart.
  2. Select store pickup: At checkout, choose Pickup in Store as your collection method (if available for your order).
  3. Complete your order: Review your order details and follow the checkout instructions. Note: If you select "Pay in Store" at checkout, payment upon arrival is accepted by cash only.
  4. Wait for our email: We will securely process your order and notify you by email when it is ready.
  5. Visit our store: Bring your collection confirmation email and valid photo identification to our Parramatta Park location.

Please wait for your "Ready to Collect" email before travelling to the store. This ensures our team has retrieved your items from our secure storage and they are ready for you when you arrive.

Order Confirmation Emails

We will keep you informed every step of the way. Depending on your order status, you will receive:

  • Order Received: Confirms we have received your request (this does not mean the order is finalized).
  • Order Accepted: Confirms acceptance of your order and provides your receipt.
  • Ready to Collect: Confirms your order has been prepared and is waiting for you in-store.

What to Bring When Collecting

When you arrive at Bradford Coins, please head straight to the Click and Collect counter. Have the following ready:

  • Your "Ready to Collect" confirmation email (on your phone or printed).
  • Valid, government-issued photo identification.

You will be asked to sign a collection receipt to confirm you have safely received your order.

Visit Bradford Coins in Cairns

Local customers are always welcome! We invite you to use Click and Collect to secure your items, then drop into our Cairns store to browse unlisted inventory or discuss your collecting goals.

Important Information for Store Visitors: For safety and security reasons, valuable items (including gold and silver bullion, coins, banknotes, and jewellery) are not publicly displayed in our retail store. Using Click and Collect, or contacting us before visiting, ensures our team has the exact items ready for your assessment upon arrival.

Click and Collect Location

Bradford Coins & Stamps
165 Bunda Street
Parramatta Park QLD 4870
Cairns, Queensland, Australia
Phone: (07) 4051 3784
Email: bradco@bigpond.net.au

Trading Hours

  • Monday to Friday: 9:00 am – 5:00 pm
  • Saturday: 9:00 am – 1:00 pm
  • Sunday: Closed

Frequently Asked Questions (FAQ)

Can I pay for my Click and Collect order when I arrive?

Yes. If you select "Pay in Store" during the online checkout process, you can pay when you arrive. Please note that in-store payments for these orders are currently accepted by cash only.

Can someone else collect my order for me?

For security reasons, the person collecting the order must present valid photo ID that matches the name on the order. If you need someone else to collect on your behalf, please contact our team in advance to arrange authorization.

Why do I need to wait for a "Ready to Collect" email?

For safety and security, valuable items are not kept in public display areas. Waiting for the confirmation email ensures our team has had time to safely retrieve and package your specific items from our secure storage.

What if I arrive before I get the email?

If you arrive before receiving the "Ready to Collect" email, your items may not be accessible immediately, resulting in extended wait times or requiring a return visit. Please wait for the email confirmation.

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