Bradford Coins Privacy Policy
Last Updated: 16 October 2026
At Bradford Coins, your trust is our highest priority. This Privacy Policy explains how our Australian coin dealership collects, uses, securely stores, and safeguards your personal information when you shop on our website. All data is processed in strict compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Quick Summary: Your Privacy at a Glance
- We never sell your data: Your personal information is never sold, rented, or leased to third-party data brokers or marketers.
- Secure Numismatic Shopping: We only collect the essential details necessary to securely process your coin orders, ship your items, and provide account support.
- Encrypted Financial Security: We process transactions through encrypted, PCI-DSS compliant payment gateways. We do not store your full credit card details on our BigCommerce servers.
- Australian Privacy Compliance: We operate entirely under strict Australian federal privacy regulations.
1. What Personal Information We Collect
To fulfill your collectible orders, improve our website performance, and deliver dedicated customer support, Bradford Coins collects the following information:
- Identity & Contact Details: Full name, email address, contact phone number, and physical billing/shipping addresses.
- Payment Information: Payment details are processed securely through our PCI-DSS compliant checkout. We do not store your full credit card numbers.
- Account & Preference Data: Your postcode, customer group pricing preferences, and historical shopping data for your collections.
- Feedback & Enquiries: Details submitted through customer surveys, contact forms, or promotional entries.
- Technical & Browsing Data: Session information collected through functional browser cookies and traffic logs to keep our store running smoothly.
2. How We Use Your Information
We collect data solely to provide a secure, seamless online shopping experience for collectors. Specifically, your information is used to:
- Process e-commerce purchases, fulfill orders, and maintain accurate account records.
- Improve our numismatic product offerings, website navigation, and order delivery times.
- Send promotional updates regarding new coin releases or store discounts (only if you have explicitly opted in).
- Personalize your web page layout and recommend products suited to your collecting interests.
3. Data Security & Protection Protocols
Bradford Coins maintains rigorous administrative, electronic, and physical safeguards designed to protect your personal details from unauthorized access, accidental loss, alteration, or disclosure.
- Data Breach Protocol: In the highly unlikely event of a data breach compromising your personal information, we will promptly notify you and the Office of the Australian Information Commissioner (OAIC), strictly following the Notifiable Data Breaches (NDB) scheme.
- Data Retention: We retain your personal and order data only for as long as necessary to fulfill the purposes outlined in this policy and to satisfy Australian legal, accounting, or tax reporting requirements (typically up to 7 years for financial records). Data is securely deleted or anonymized thereafter.
- Children’s Privacy: Our platform is intended for a general audience. We do not knowingly collect personal data from individuals under the age of 18.
4. How We Use Cookies
A cookie is a small text file saved on your browser that helps analyze traffic, track shopping carts, and store user preferences. Cookies do not grant access to your computer or personal files. You may accept or decline cookies via your browser settings, though disabling them may prevent you from checking out.
Technical Cookies We Collect to Run Our Store:
- Shopping Cart & Checkout:
CART(links cart items to your session),PERSISTENT_SHOPPING_CART(saves cart history). - Account Management:
CUSTOMER(encrypted reference ID),CUSTOMER_AUTH(authentication status),CUSTOMER_INFO(tier/group pricing),NEWMESSAGE(account notifications). - Browsing Experience:
CATEGORY_INFO,FRONTEND,LAST_CATEGORY,LAST_PRODUCT,VIEWED_PRODUCT_IDS. - Preferences & Features:
COMPARE,RECENTLYCOMPARED,WISHLIST,WISHLIST_CNT,CURRENCY,STORE,USER_ALLOWED_SAVE_COOKIE. - System & Performance:
EXTERNAL_NO_CACHE,NO_CACHE,CUSTOMER_SEGMENT_IDS. - Engagement:
POLL,POLLN(store polls),STF(share with friends feature).
5. Third-Party Links
Our store may contain links to external third-party websites. Once you leave shopbradfordcoins.com.au, we have no control over third-party platforms and cannot be held responsible for their content or privacy practices.
6. Controlling Your Personal Information
You maintain full control over your data:
- Opting Out: You may unsubscribe from marketing at any time by unchecking consent boxes on our forms or emailing
bradco@bigpond.net.au. - Third-Party Sharing: Personal details are shared only when legally required or with your explicit, prior consent.
7. Contact Our Privacy Officer
Under Australian privacy legislation, you have the right to request access to the personal information we hold or ask for corrections to inaccurate details. For all privacy-related inquiries, please contact us:
- Entity: Bradford Coins (Attention: Privacy Officer)
- Address: 165 Bunda St, Parramatta Park QLD 4870, Australia
- Phone: (07) 4051 3784
- Email: bradco@bigpond.net.au
Frequently Asked Questions (FAQ)
What personal information does Bradford Coins collect?
We collect standard contact details (name, email, phone number, shipping address), account preferences, and functional session cookies necessary to process your coin orders and operate our e-commerce store.
How does Bradford Coins protect customer data?
We maintain strict physical, electronic, and operational security controls—including PCI-compliant payment gateways—to protect customer data from unauthorized access or misuse, in full compliance with Australian privacy laws.
Can I opt out of promotional communications?
Yes. You can opt out at any time by unchecking marketing boxes on website forms or by emailing admin@bradfordcoins.com.au.
Does Bradford Coins sell personal details to third parties?
No. Bradford Coins never sells, rents, or leases personal information to third parties. Your data is only shared if required by law or explicitly authorized by you.
How do I request access to or update my personal information?
You can request a copy of your stored details or request corrections by contacting our Privacy Officer at 165 Bunda St, Parramatta Park QLD 4870, Australia, or by emailing bradco@bigpond.net.au.